Posts tagged crisis planning

Crisis: Respond in 45 minutes or less, or reap the consequences

We received a call early one morning from a company that was in the midst of a serious crisis. News of the incident broke during the prior hour and company executives were being inundated with media calls as they scrambled to determine the best way to respond. We provided the prospective client with some initial counsel, assembled our internal team and began preparations to divide and conquer while waiting for our controller to finalize a work agreement.

Crisis/Issues Management, Public RelationsWhitney ChildersAugust 1, 2020public relations, crisis response, crisis communications messaging, crisis planning, crisis communications

Five 'Must Dos' during the first hours of a crisis

We frequently receive calls from companies both in Utah and around the country that are in crisis. From experience, 90+ percent have no form of crisis planning or preparation. While the lesson learned should be a small investment in crisis planning pays big dividends, what should you do if you find yourself in this position?

Crisis/Issues Management, Public RelationsWhitney ChildersJuly 21, 2020crisis communications, crisis planning, crisis preparation, 5 Must Dos, media relations, media response, media protocol, spokesperson training, internal communications, regulatory communications, proactive crisis planning, crisis expert